General Manager - Apex Service Partners

Overview

Overview: The General Manager will oversee all aspects of a location’s day-to-day operations, financial performance, and team development. This individual will drive growth, optimize performance metrics, build a strong culture, and lead the professional development of staff and management. With full P&L ownership, this role combines strategic, financial, and operational leadership to create a world-class operation.

This is a unique opportunity for a driven leader to thrive in an entrepreneurial environment within the Skilled Trades industry, often overlooked yet vital. Success in this role offers an expedited path to overseeing additional growth initiatives and potential acquisitions within Apex’s expanding network.

Key Responsibilities:

• Develop and execute business strategies to drive key performance metrics, including revenue, sales conversions, average invoice, employee retention, customer satisfaction, and maintenance subscription plans.
• Deliver a “gold standard” of service and quality through effective training, accountability, and data-driven decision-making.
• Cultivate a culture of purpose and collaboration, fostering employee engagement and retention at all levels.
• Lead efforts to expand employment opportunities, impacting through career growth and skill development.
• Manage all financial activities, including budgeting and forecasting, with accountability for achieving performance goals and optimizing P&L.
• Serve as a visible, hands-on leader, with daily in-person presence required in the Greater Dayton and Cincinnati area.

We are seeking a results-driven leader with a deep respect for people-focused industries and a passion for driving growth in a fast-paced, performance-oriented environment.

Ideal candidates will possess:

• A minimum of 3+ years managing teams.
• Bachelor's degree or equivalent.
• Experience directly owning and managing a P&L preferred, with a playbook-driven approach to leadership and hiring.
• Strong interpersonal, motivational, and communication skills, with the ability to inspire followership.
• Energetic and optimistic attitude, adaptability to change, and proven success in achieving results.
• Critical thinking and risk analysis skills to develop creative, actionable solutions.
• A deep respect for the Skilled Trades or similar industries.

Comprehensive benefits package including medical, dental, life insurance, and 401(k) matching.

At Apex, our values shape our approach and guide our actions:

• Embrace a Growth Mindset: Constantly learn, stretch, and grow as individuals and as an organization.
• Stay Scrappy, Have Fun: Hands-on, proactive, and committed to working hard while enjoying the journey.
• Improve through Collaboration: Leverage diverse perspectives to create better solutions and outcomes.
• Be Fact-Based & Metric-Driven: Use data to solve problems and make accurate, character-driven decisions.

This opportunity offers a career path that combines entrepreneurial spirit with robust growth opportunities, allowing leaders to leave a lasting impact on the communities they serve.

If you are ready to lead with purpose and drive success, we’d love to connect with you!