Startups Business Development Operations Leader at SupportFinity™
San Francisco, CA 94199
About the Job
Description
AWS is seeking a Startups Business Development Operations (BD Ops) Leader to head our Startups BD Ops team. This position will implement high-impact operational mechanisms and orchestrate executive engagement strategies to drive startups ecosystem engagement and enhance relationships with venture capital firms, accelerators, and strategic startups. As a trusted advisor to the Startups BD Leader, the role focuses on driving operational excellence for the Startups BD team and leveraging data and analysis to deliver measurable business outcomes. The leader will design resource allocation frameworks, oversee Startups BD team goal management and performance measurement, and maintain operational mechanisms that align BD resources with strategic priorities while ensuring consistent cross-functional execution.
Key responsibilities include building and managing a high-performing team of operations professionals. The successful candidate must have strong startup ecosystem experience, and excel at C-suite relationship management, data-driven decision making, and operational process development. Success in this role requires the ability to navigate complex cross-functional stakeholder environments, translate strategic vision into executable plans, and drive results through team leadership and operational excellence. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.
Key job responsibilities
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $157,800/year in our lowest geographic market up to $260,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon Web Services, Inc.
Job ID: A2959482#J-18808-Ljbffr
AWS is seeking a Startups Business Development Operations (BD Ops) Leader to head our Startups BD Ops team. This position will implement high-impact operational mechanisms and orchestrate executive engagement strategies to drive startups ecosystem engagement and enhance relationships with venture capital firms, accelerators, and strategic startups. As a trusted advisor to the Startups BD Leader, the role focuses on driving operational excellence for the Startups BD team and leveraging data and analysis to deliver measurable business outcomes. The leader will design resource allocation frameworks, oversee Startups BD team goal management and performance measurement, and maintain operational mechanisms that align BD resources with strategic priorities while ensuring consistent cross-functional execution.
Key responsibilities include building and managing a high-performing team of operations professionals. The successful candidate must have strong startup ecosystem experience, and excel at C-suite relationship management, data-driven decision making, and operational process development. Success in this role requires the ability to navigate complex cross-functional stakeholder environments, translate strategic vision into executable plans, and drive results through team leadership and operational excellence. They will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.
Key job responsibilities
- Lead Startups BD Ops team delivering high-impact operational mechanisms that drive startup ecosystem engagement.
- Support Global Startups BD Director and Startups VP in managing relationships with top-tier venture capital firms, accelerators, and strategic startups.
- Drive executive engagement strategy, including careful orchestration of senior leadership touch-points.
- Develop and maintain scalable mechanisms to prioritize BD resources across the startup ecosystem.
- Ensure operational excellence in converting strategy into measurable business outcomes.
- Support customer acquisition goals through a goaling framework and mechanisms.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
- 10+ years’ experience in startup ecosystem operations, venture capital, or related fields
- Demonstrated experience managing complex operational mechanisms at scale for Business Development or similar specialized roles
- Track record of supporting C-suite level relationships and executive engagement
- Understanding of Amazon's operational model and mechanisms
- Strong analytical capabilities and data-driven decision-making skills
- MBA or equivalent experience
- Direct experience with top-tier accelerators (YC, Techstars) or venture funds
- Previous Amazon experience, particularly in BD or strategic roles
- Proven track record of driving results through influence and operational excellence
- Experience in technical platform business development
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $157,800/year in our lowest geographic market up to $260,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Company - Amazon Web Services, Inc.
Job ID: A2959482#J-18808-Ljbffr