Court Operations Associate, Anoka County, Assignments Division - Minnesota Judicial Branch

This exciting position involves delivering exceptional service to court customers, judges, and other court-related employees by processing criminal, juvenile, traffic, civil, and family case types. This position is a live courtroom, hands-on opportunity. We are seeking individuals with a keen eye for detail, excellent communication skills, and the ability to thrive in a high-performance environment. As a Court Operations Associate, you will have the opportunity to work independently and in teams, using your judgment and available resources to handle a variety of administrative tasks. Join us in this impactful role and be part of a dynamic team dedicated to delivering outstanding service in the legal system.

WHAT YOU WILL DO

The following are examples of major job duties expected of this position:

• Independently performs administrative work relating to criminal, juvenile, traffic, probate, jury, conciliation, civil, and/or family, case processing on the Minnesota Court Information System (MNCIS), Microsoft Office, electronic File and Serve, SharePoint and other related computer systems.
• Performs in-court updating including calling cases, taking minutes, processing documents filed and distributed in the courtroom.
• Review, enter, record, and update case information using an electronic case processing system and related applications and equipment.
• Schedules court hearings and works with attorneys and self-represented litigants on finding court dates for an assigned judge, sends applicable notices to parties and processes Orders signed by judge.   
• Schedule and maintain court calendars.
• May perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment and recording and monitoring court proceedings.
• Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures.
• Perform the full range of court operations work that may involve responsibility for a specific area of court case processing.
• Perform a variety of advanced clerical functions and multiple case types.
• Provide assistance to attorneys, parties, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically.

MINIMUM QUALIFICATIONS

The Minnesota Judicial Branch recognizes the diverse set of skills, strengths, and attributes that an individual may bring into a role. If you have any combination of the experience, training, and education required for this position, apply today!

• High school diploma or equivalent.
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work.

NICE TO HAVE

• Proficient in Microsoft office Suite, with the ability to learn other job-related software.
• Certificate or degree in a related field.
• Basic knowledge of court procedures, policies, and records management.
• Experience with electronic document applications, workflow queues and web-based video and audio platforms.

WHAT YOU WILL BRING

• Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned.
• Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner.
• Knowledge of basic math.
• Ability to communicate effectively, both orally and in writing.
• Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment. 
• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment.
• Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch. 
• Ability to effectively support court users who have limited experience with the judicial system.
• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes.
• Well organized, detail oriented, and analytical.

SUPPLEMENTAL INFORMATION

• This AFSCME-represented position is located in the Anoka County Courthouse at 2100 3rd Ave. Anoka, MN 55303
• Work is performed primarily in an office-setting, a public counter and/or in a courtroom.
• The expected hiring range for external hires for this position is $22.50 to $27.42/hr, based on qualifications, with a full future earning potential of $46,980- $71,848 annually. 
• This position is non-exempt under the Fair Labor Standards Act. 
• Core business hours are Monday - Friday, 8:00am-4:30pm. Initial days off: Saturday, Sunday, and Court Designated Holidays.