Development Support Engineer - Fujifilm

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. 

Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. 

Duties and Responsibilities:

• Support with PC hardware (hard drives, memory, power supplies...)

• Microsoft Windows troubleshooting

• Account management (Active Directory)

• Microsoft Azure administration

• Microsoft System Center Configuration Manager (SCCM)

• Support with system backups

• Support with network and infrastructure diagraming (Visio)

• Support with network concepts and configuration

• Helpdesk support

• Network Security support and network switches and VLAN configuration support

• Deviations and Change Control

• Windows Patch Management

Qualifications / Skills: 

• Bachelor’s degree in computer science, information technology, software engineering

• Two – Five years of working experience supporting development organization

• Network infrastructure, servers, and operating system support

• Windows operating system and Active Directory (workstation/Thin Clients and server if possible)

• VMware, Hyper V, and Virtualization in server environments

• Scripting (Powershell and Command line)

• Excellent customer service

• Good documentation experience

• Shipping and Receiving

Physical Requirements:

• The position requires the ability to perform the following physical demands and/or have the listed

• The ability to sit up 75-100% of applicable work time

• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.

• The ability to stand, talk, and hear for 25% of applicable work time.

• The ability to lift and carry up to ten pounds up to 20% of applicable work time.

• Close Vision: The ability to see clearly at twenty inches or less.

Travel

• Occasional (up to 10%) travel may be required based on business needs.