Food & Beverage Manager | Arnie's Lakeside - Omni Hotels & Resorts

Overview

Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.

Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Lakeside Food & Beverage Manager for the beautiful new Barton Creek Country Club! We are proud to announce that we are ranked among the best resorts in Texas:Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

1900 Clubhouse Hill Dr, Spicewood, TX 78669

Responsible for the management of all aspects of the Lakeside Food & Beverage Operation including Arnie’s Bar, Overlook Dining Room, Private Dining, Poolside service, Halfway Hut, Beverage Cart, and Event F&B execution (that could occur anywhere on property – including but not limited to: tennis/pickleball courts, fitness center, driving range, putting green, golf course), in accordance with Omni Barton Creek Country Club standards.  This role focuses on a personalized and elevated dining experience, maintaining high standards of quality and service, and managing the staff to create memorable dining experiences for members.

Responsibilities

• Oversee daily operations of all club dining facilities at the Lakeside Club.
• Monitor dining rooms for seating availability, service, safety, cleanliness, and dining experience of restaurant members. Maintain condition of cleanliness and presentation of the outlet dining room.
• Assist in the execution of a wide range of member events, including social gatherings, holiday events, activations, member programming and special promotions.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Ensure all staff has completed side work checklists for dining room.
• Assist in overall management of the outlets.
• Spot check liquor pars and order daily supplies.
• Hold pre-shift meetings.
• Follow up on established training steps.
• Handle member comments and complaints and ensure member and guest satisfaction.
• Stay on the floor during peak hours.
• Examine food preparation and beverage presentation.
• Responsible for scheduling, completing weekly payroll, and forecasting both weekly and monthly.  Ability to ensure proper cost controls are in place to include inventory controls, limited payroll overtime, food waste, etc.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.
• Responsible for performance management for staff, including monitoring attendance, conducting annual reviews, facilitating department meetings, disciplinary actions.
• Maintain work email and responses.
• Train and lead a team of food and beverage staff to ensure exemplary elevated steps of service and efficiency.
• Ensure compliance on all corporate service training programs to include POE and MOS training programs.
• Responsible for hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and coaching associates; addressing complaints and resolving problems.
• Participates in ongoing facility inspections throughout the club to assure that cleanliness, maintenance, safety and other standards are consistently attained.
• Monitors associates professional appearance standards to be in compliance with employee handbook standards of appearance.
• Conducts training and other meetings with department staff.
• Foster a culture of excellence and hospitality that aligns with the club's prestige and members' expectations.
• Collaborate with other club departments to enhance overall member satisfaction and engagement.
• Ensure service to all guests follows established standards, is consistent, efficient, and courteous.
• Perform any other duties required by senior management.

Qualifications

• Must have and maintain current Texas Food Handlers and TABC certifications.
• Must be knowledgeable on Micros system and administration.
• 2 years’ experience as an Assistant Restaurant Manager or Restaurant Manager, preferably in a 4 star high volume Restaurant or hotel is preferred.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast paced environment and multi task.
• Prior serving and cash handling experience preferred.
• Must be able to work flexible shift including nights, weekends, and holidays.
• Collaborate with culinary team in creative in food presentations, specials and promotions.
• Familiarity with food and beverage cost controls.
• Flexible schedule including evenings, weekends, and holidays.
• Understanding previous culinary training or experience with Menu Design.

Physical Requirements:

• Must be able to work on feet for extended periods.
• Ability to lift up to 25 pounds occasionally.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.