Management Consultant – Child Welfare Training and Curriculum Development at Public Knowledge, LLC

Management Consultant – Child Welfare Training and Curriculum Development

Tuesday, April 1, 2025

Company Summary

At Public Knowledge, we help government clients solve tough problems and thrive in complex environments. We support systems, programs, people, project management, learning, and more. While we work across many industries, most of our work is in Health and Medicaid, Child Welfare, and Child Support. Since 2020, PK is part of the GLI Group, which means we have the financial backing and infrastructure of a large company. You can learn more about us at www.pubknow.com.

At Public Knowledge, our core values are Inclusion, Teamwork, and Impact. These values show up every day through our ways of working within our teams and with our clients.

Inclusion – We recognize the fundamental value and strength of all individuals. Our teams create safe spaces for open, inclusive, and diverse participation of all peers, clients, and ideas, building high levels of trust and belonging.

Teamwork – We do more than just work together. We respect, trust, and care for each other. This collaboration and belonging extends to our clients as much as our colleagues.

Impact – We approach every engagement with our energy focused on identifying the right goals, outcomes, and strategies. We believe we each have a personal responsibility to make a positive impact on our projects and our world.

Inclusion is a core value of Public Knowledge. We value and seek to create a more diverse workforce. We encourage women, minorities, veterans, people with disabilities, people with different sexual orientations, people with lived expertise, and other diverse people to apply. We believe every member of our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We are committed to creating a safe and inclusive workplace that highlights the diversity in all of us and our experiences.

Position Summary

We are looking for management consultants who will work collaboratively to solve complex problems related to strategy, structure, management, and operations to help our clients solve short-term problems and reach their long-term objectives. Our management consultants identify and deliver solutions to clients, navigate ambiguity and change, develop relationships with organization leaders, stakeholders, and staff, provide technical expertise, and complete work in alignment with our core values.

Duties & Responsibilities include, but are not limited to:

Research

• Gather information for a project by conducting interviews, surveys, facilitating groups, analyzing client documentation, conducting research of best practices and academic literature, and the application of other information gathering tools.

Project Management / Project Support

• Provide or support project management activities in accordance with industry standards, client expectations, and PK’s project management methodology.
• Help your team meet project objectives, timelines, and deliverables within budget.

Analysis, Communication, and Consultation

• Analyze and organize information identifying root causes of issues, opportunities for improvement, and generate ideas to improve the client situation.
• Participate with your team to develop recommendations for actions that will improve the client’s situation.
• Communicate the results of our work (information, analysis, and recommendations) through developing and delivering written reports, formal presentations, and oral discussions with your team, clients, and stakeholders.

Firm Knowledge Sharing and Growth

• Freely share your knowledge, skills, and abilities with your colleagues.
• Perform firm administrative activities.
• Grow your skills and experience by participating in projects and actively pursuing continuing professional education.
• Develop an effective working relationship with clients and colleagues.

Required Education and Other Credentials:

• Bachelor’s Degree required
• Valid Driver’s License
• PMP certification is strongly preferred
• Scrum Master certification is preferred

Required Experience and Skills:

• Expertise in training curriculum development, design, and facilitation with a focus on child welfare safety and risk, child protective services investigations, ongoing and in-home services.
• Proficient in ADDIE Instructional Design Framework
• Heft and poise to deal with clients under pressure
• Experience in bringing focus and organization to ambiguous situations
• Creative and strong analytical and problem-solving skills
• Excellent interpersonal skills.
• Flexibility and ability to adapt quickly to new situations
• Ability to establish and cultivate strong work relationships
• Demonstrated life-long learning skills
• Desire to work in a collaborative, fast-paced, entrepreneurial environment
• Willingness to travel (reasonable travel will be required)
• Proficiency using Microsoft Word, Excel, and Outlook
• Excellent oral and written communication skills, including the ability to communicate with officials at all levels in government and industry
• Ability to handle and organize multiple projects and deadlines
• High degree of attention to quality, details, and correctness
• Ability to work with colleagues in a virtual environment (via conference calls, web meetings, and using digital collaboration tools such as Zoom and cloud document repository)

Physical Requirements and Working Conditions:

• Ability to travel to client sites
• Ability to work from a home-based office
• Ability to work at a computer for extensive periods of time
• Ability to speak on the telephone for extended periods of time
• Ability to read (paper or computer screen) for extended periods of time
• Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other Company equipment
• Ability to be self-driven, and work independently and as part of a team

Location: This is a remote position, full-time

Schedule: Normal hours are Monday through Friday, 40 hours per week.

Salary range: $90,000 - $120,000 annually based on experience

Travel: Must be available to travel

We Offer Excellent Paid Benefits That Include:

• 100% Paid Life Insurance
• 20 Days Paid Time Off (Per Year)
• Paid Holidays
• 401K Savings Plan with 100% match up to 3% of your salary
• Anniversary Reward Bonus
• Stipend and Paid Time for Professional Development
• Paid time to volunteer in your local community
• Premium subscription to the Calm App

This job post should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.

Public Knowledge is an Equal Opportunity Employer.