Project Manager (Infrastructure and Service Desk) - Valex LLC

Project Manager (Infrastructure and Service Desk), Washington, D.C. area

A challenging position in IT program management. We are looking for a certified Project Manager to manage Infrastructure and Service Desk projects for enterprise IT systems.

Must have a minimum of a BSCS and 4 years of full-time experience as a Technical Project Manager.

The candidates for this position should be able to perform the following duties:

• Establish and maintain project management support services, tailoring the project management approach to team and project needs.
• Analyze project management needs and tailor industry best practices to suit the environment; apply a wide range of traditional and agile principles to provide responsive and effective project management solutions.
• Apply knowledge of federal government planning, programming, and budgeting as well as resource planning and execution processes, to support customer program planning, decision briefings, and progress assessment across multiple projects.
• Develop templates, procedures, and guidelines for managing project information and deliverables.
• Establish a central repository for project documentation and reporting.
• Work with stakeholders to define clear project objectives and requirements, agree on priorities, communicate progress updates and demonstrations, and provide responsive change management in frequent planning/re-planning meetings.
• Document requirements in business cases, project charters, and project plans; update these documents to record progress and changes.
• Work with cross-functional teams with diverse technical skill sets to support successful project completion; re-plan and adjust project course based on realities of team velocity and dynamic business/user needs.
• Track progress and report on status and metrics at task/work package and project level.
• Create project management dashboard for providing timely progress information to project teams and customer management.
• Raise issues and exceptions; follow-through to resolution.
• Devise clear risk mitigation strategies and engage appropriate stakeholders.

Qualifications:

• Bachelor's Degree in Business, Information Technology, or other relevant discipline
• PMP certification
• ITIL v3 Foundation certification and experience in ITIL-based processes
• 4+ years as a Technical Project Manager
• Experience in applying agile development methodologies
• Successful track record in delivering value through successful project results that meet business requirements
• Full understanding of software development lifecycle best practices
• Ability to work collaboratively with cross-functional teams
• Excellent attention to detail
• Ability to think analytically and independently, providing the thought leadership necessary to introduce incremental and evolutionary change
• Able to effectively and confidently communicate - in writing and presentations - complex topics and procedures with team members and all levels of customer stakeholders
• Proficient in Microsoft Office.

Preferred Qualifications:

• Agile certification: Certified ScrumMaster (CSM), PMP-ACP, or equivalent
• ITIL v3 Intermediate Qualification(s)
• PRINCE2 certification
• Master's degree preferred
• Experience working in a Project Management Office (PMO)
• Experience in a scientific research and development (R&D) environment with demonstrated ability to analyze problems and propose multiple solutions
• Knowledge and hands-on experience of technical implementations of large scale, highly available, robust web/mobile applications