Sales Engineer at STS Technical Services

STS Technical Services is hiring a Sales Engineer to support a growing manufacturing operation in Brookfield, Wisconsin.

This role is ideal for a detail oriented and technically skilled professional who understands manufacturing processes and thrives in a fast paced production environment. The Sales Engineer will support customer relationships, identify growth opportunities, and help ensure project success from quote through delivery.

Position Overview

The Sales Engineer is responsible for managing customer relationships, supporting new business development, and helping ensure customer satisfaction throughout the project lifecycle. This role requires an understanding of precision machining processes, particularly in industries with high regulatory and quality requirements.

What We Offer

• 10 paid holidays
• Service based PTO
• Gainsharing
• Exciting, fast paced environment
• On site fitness center and medical clinic
• Weekly pay
• Performance merit raises
• Climate controlled environment
• Free employee coffee

Essential Duties and Responsibilities

• Build and maintain strong relationships with existing clients
• Serve as the primary point of contact for customer needs and ensure requirements are met
• Identify and pursue new business opportunities to expand the company’s client base
• Collaborate with internal teams including engineering, production, and quality control to ensure customer specifications and deadlines are met
• Act as the liaison between customers and internal departments to support smooth project execution
• Negotiate contracts and agreements with clients while maintaining a focus on profitability and long term partnerships
• Develop and implement strategies to meet and exceed sales targets
• Track and analyze key sales metrics and report progress and forecasts to senior management
• Stay informed about industry trends, technological advancements, and regulatory changes affecting target industries
• Apply industry knowledge to anticipate customer needs and offer effective solutions
• Resolve customer issues or concerns in a timely and effective manner
• Maintain consistent communication and follow up throughout the project lifecycle
• Travel as required to meet with clients, attend industry events, and support business development efforts

Skills and Competencies

• Communicate and present the manufacturing process associated with complex, precision machined components
• Negotiate price within established company guidelines
• Analyze client data, reports, and market insights to make informed decisions
• Solve complex issues and propose solutions that align with client goals
• Develop long term strategies to grow client accounts and support retention
• Manage multiple accounts and projects simultaneously
• Identify high priority tasks and allocate time effectively
• Track deadlines and deliverables while ensuring timely completion of tasks
• Work closely with customer service, engineering, and other departments to ensure client satisfaction
• Create forecasts using knowledge of accounts and existing backlogs
• Manage company expenses within guidelines
• Stay organized while managing multiple complex projects and customers

Qualifications

• Bachelor’s degree in engineering, manufacturing, business, or related field preferred
• Minimum of 5 years of account management or sales experience in precision machining or a related industry
• Experience supporting aerospace, defense, or medical applications preferred

Technical Knowledge

• Strong understanding of machining processes, equipment, materials, and complex part manufacturing
• Familiarity with industry specific requirements such as AS9100, ITAR, and FDA regulations
• Ability to use Microsoft Excel, Outlook, and Word
• Prior experience with a CRM system such as Salesforce, Microsoft Dynamics, or Zoho is a plus
• Ability to read prints and specifications

About STS Technical Services

STS Technical Services is a Top 100 Staffing Firm that partners with leading organizations across aerospace, manufacturing, defense, and industrial sectors. We connect skilled professionals with opportunities that support long term growth and career success.

STS Technical Services is an equal opportunity employer.

#IndeedSTS