Senior Change Management Consultant at The Mosaic Company

Remote Work: Remote with travel to client sites in Central and Northern California is expected in this role ~80-100% (East Bay, Fresno, Rocklin).

Position Overview

The Senior Change Management Consultant works with clients to develop and deliver effective change management solutions. This individual will build collaborative relationships with key stakeholders (from management to frontline workers) to accomplish project objectives.

Roles and Responsibilities

• Apply a structured change management approach and methodology for client projects and other change efforts.
• Develop a change management strategy based on situational awareness of the change details.
• Identify risks and anticipated points of resistance; develop plans to mitigate or address concerns.
• Facilitate discovery and information-gathering sessions; conduct change readiness assessments, evaluate results, and present findings.
• Collaborate with Mosaic Sales team to propose change solutions to potential clients.
• Develop actionable change plans for communication, sponsor roadmaps, coaching, and resistance management.
• Coach senior leaders and executives internally and on the client side, helping them to act as change sponsors or project champions.
• Create measurement systems to track adoption and utilization of changes.
• Identify performance gaps; develop and implement plans for corrective action.
• Collaborate with project teams to integrate change activities into project plans.
• Develop and support internal organizational development strategies as directed.
• Track statistics, develop KPIs and other performance metrics, and collect data and feedback.
• Attain billable hours requirements.

To effectively respond to client and project needs, roles and responsibilities will vary and may include additional responsibilities not listed.

Skills and Experience

• Advanced experience in organizational change management consulting.
• Experience applying change management principles and methodologies (e.g., Prosci and ADKAR methods).
• Successful track record of interfacing and developing relationships with senior leadership.
• Exceptional communication skills, both written and verbal, including group facilitation skills and active listening skills.
• Able to collaborate effectively with people at all levels, including executives in internal and client settings.
• Excellent problem-solving and root cause identification skills.
• Strong analytic and decision-making abilities.
• Ability to influence others and move toward a common vision or goal.
• Experience with large-scale organizational change efforts.
• Proficiency with Microsoft Office.
• Project management experience preferred but not required.

Education

Minimum of a Bachelor’s degree in Organizational Psychology, Change Management, or related field or equivalent experience.

Equal Opportunity Employer

Mosaic is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.