Ski Team U System Senior Manager at Palisades Tahoe

Please note, this position is located at Palisades Tahoe Resort in Olympic Valley, CA

Flex Year Round

Palisades Tahoe

We share the spirit of these legendary mountains with the world.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

POSITION SUMMARY

The U System Senior Manager, is accountable for the overall success of the Palisades Tahoe, U System segment (U12-U21/FIS) in accordance with the Teams Mission and Vision: as measured by the quality of the athlete and employee experience, development and retention, athlete success at the divisional, regional and national competition level, and parent/athlete satisfaction. Will oversee and is responsible for the management and leadership of U12, U14, U16 and FIS personnel and programming within the Palisades U System Department. Will work closely with the Director of Teams, Department Managers/Directors, Performance Manager to achieve success. Will contribute meaningfully to the development, implementation and improvement of Alpine programming, staffing, and Team culture.

The base salary range below represents the low and high end of the Palisades Tahoe Resort, LLC's salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base salary range: $75,132 - $105,184 per year

A Great Job and Benefits to Match:

• Most jobs start at $20/hour
• Free skiing + riding privileges to 16 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free lift tickets, plus 50% off lift tickets
• 25%-50% discount at Food & Beverage locations at Olympic Valley and Alpine
• 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
• Employee Assistance Program (EAP)

Duties and responsibilities are not limited to this listing:

Essential Job Duties and Responsibilities

• Superior management, organizational and communication skills
• Accountable for the quality of all U System programs, products and services provided by the Team.
• Lead the creation of meaningful and compelling annual goals within the overall mission and vision of the Team.
• Direct staff recruitment efforts and hire personnel with support of Team Managers; assist in the leading of International and Certified staff recruitment systems.
• Contributes to and is accountable to financial goals - active participation in building and maintaining of budget and financial objectives.
• Accountable for the development and timely publishing/communication of thorough and meaningful Annual Training Plans for athletic development at each age class and/or sub-class, based upon Long Term Athlete Development
• Collaborate, communicate and partner with relevant Department leaders throughout the resort to ensure all resources are in place.
• Ensure athlete and ageclass management programs are in place and overseen year-round.
• Ensure proper and approved communication tools are utilized to keep athletes and families well informed on a regular basis
• Contribute to, establish and refine Team technical and tactical pillars - skills, athlete competencies, language and terminology, communication and feedback.
• Active participation in governance, apprised to industry trends and competition.
• Seeks feedback from athletes, parents, staff and company personnel on quality of products and services.
• Development and Execution of U-system strategies utilizing industry tools and company tools (Operating Plan, Guest Experience System, Budgeting, etc.)
• Establish appropriate presence with all ageclasses.
• Ensure year-round programming is in place and support prep-period projects with adequate presensce.
• Direct involvement with daily programming and plans, including venue assignment and planning, overseeing age class managers.
• Embrace and lead the program philosophies, mission and vision.
• Ensure all Company and Team protocols including safety, uniform and appearance, equipment use, time & attendance, and others are adhered to by self and personnel at all times.
• Enable and empower all Teams programs to partner in development: work Team Managers, key personnel and leaders to influence and refine team structure, athletic continuum, program advancement.
• Attend all appropriate meetings and training, within the Teams departments and company

Essential Skills and Competencies

• Superior Communication Skills
  
  • Verbal - fluent in English language; comfortable in dynamic and challenging environments; clear expectations; holds people including self accountable; positive
  • Written - efficient and accurate; able to use proper/approved digital tools and technology as necessary;
  • Timely initiation and follow up communication based upon the needs of the recipient - adapts to needs regardless of generational or environmental differences
  • Weekly meetings and collaboration with direct reports
• Planning, Strategic Thinking and Organizational Processes
  
  • Create and communicate thoughtful plans prioritizing Long Term Athlete Development over immediate competition schedule based curriculum
  • Financial: manage and direct planning efforts to maximize financial efficiency for the long-term success of the Department and Teams line of business.
  • Able to adapt to resources available (as planned or as adjusted) including personnel, venues/surfaces, equipment
  • Resource management: Hill space and Venue planning - work with all necessary departments (grooming, lift operations, patrol, etc.) to ensure all resources are in place
• Leadership
  
  • Lead by example: role model for Teams personnel and athletes
  • Accountability: effectively holds self and others accountable
  • Ownership: Implements systems and behaviors that inspire ownership in Team curriculum, protocols and philosophies
  • Intent upon constant improvement
  • Able to execute high level goals through the performance of individual and group/team
  • Create positive work environment for all personnel
• Community and Partnership
  
  • Awareness and meaningful engagement with all Teams stakeholders
  • Basic knowledge of traditional and modern communication tools to remain engaged
  • Partner with stakeholders to advance athletes, coaches and Team: PTCF, TFHS, Creekside, TTUSD, US Ski & Snowboard and regions/divisions, PSIA, Alterra resorts, Company partners and others.

JOB QUALIFICATIONS

• Education: College Degree Preferred
• Minimum Requirement- High School diploma
• Fluent in reading, writing and communicating in English

Certification/Licenses:

• US Ski & Snowboard (or Federation Equivalent) Level 3 preferred
• PSIA/AASI Certification preferred

Experience:

• Manager/Supervisory or Director Experience, 3 or more years Required
• Five or more years coaching experience
• Experience with digital tools for athlete/team management & communication
• Efficient knowledge of the following Microsoft products: Outlook, Excel, Word

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and ski/snowboard. Must be capable of standing and/or balancing for long periods of time, up to 90% or more of a normal work shift. Must be capable of frequently or constantly balancing, reaching, squatting, bending, kneeling, stooping, handling, twisting. Must be capable of occasionally carrying, lifting, pushing or pulling up to 75bs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee will frequently be exposed to outside weather conditions. The employee may encounter extreme winter cold and blizzard conditions.

Hazardous Materials/Noise: This job may experience atmospheric conditions such as fumes, odor, dusts, mists, gases, ventilation

Equipment Used in Job: hand tools, small power tools, bags or large duffels, bamboo poles, ropes and rope spools, banners, shovels, gates/poles, skis or snowboard

Safety/Protective Equipment: While performing the duties of this job, the employee may be required to wear eye protection, gloves, masks, helmet

For information on Alterra Mountain Company's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.