Sr. Product Manager - Tech, Grocery Robotics and Automation Systems - Amazon

Sr. Product Manager - Tech, Grocery Robotics and Automation Systems

Job ID: 2845025 | Amazon.com Services LLC

At Amazon, we are constantly working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Amazon's Grocery Robotics and Automation Systems team is seeking a proven technology product management leader (Sr. PMT) to lead our Machine Reliability Experience (MRX) and Launch Readiness Experience (LRX) software program. The MRX and LRX are crucial to our success at Grocery Robotics and Automation Systems as we prepare to scale our automation solutions across the Amazon Grocery Fulfillment Network. The Sr. PMT will partner with business and engineering teams across Amazon to identify opportunities to reduce our deployment time to market and reduce our unplanned time post-launch. Leveraging these opportunities, the role owns developing the roadmap of innovation that aims to build a comprehensive software suite through the entire deployment and launch journey, while guiding the evolution of our technical architecture to turn the headwinds of today into the core capabilities of tomorrow.

Key job responsibilities

As the Sr. PMT, your responsibilities will include:

1. Drive feature launches including working with business development, marketing, leadership, customer support, engineering, UX, operations, solution architects, and other product management team members.
2. Own and define the feature design and technology approach, managing tradeoffs and dependencies with key stakeholders.
3. Understand market trends and build business cases for new product opportunities.
4. Dive deep into customer feedback to represent the voice of the customer to the engineering team and other stakeholders.
5. Ability to establish and monitor business metrics to drive the team’s progress toward goals.
6. Review with stakeholders status, progress and results of projects.
7. Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.
8. Maintain a feature backlog. Make requirements trade-offs for short-term and long term.

About the team

The Grocery Automation and Robotics Systems Team innovates, designs, develops, and integrates automation solutions to reduce cost and time to serve while improving customer and employee experience for our Grocery operations. Our roadmap focuses on systematically improving every aspect of Amazon’s Grocery operations from associate experience, safety, costs, storage, throughput capacity, speed, flexibility, scalability, sustainability, operational performance, and reliability. Our team members possess deep design experience and innovation skill sets in these technical areas. We work closely with internal partner teams in all geographies to align priorities, eliminate duplication or waste. Our solutions are extremely cost-effective, driving customer value and experience. The team provides oversight and approvals for project technical feasibility, design, and realization.

BASIC QUALIFICATIONS

- Bachelor's degree in engineering, statistics, computer science, operations research, business analytics, information systems or equivalent.
- Experience owning/driving roadmap strategy and definition.
- Experience with end-to-end product delivery.
- Experience contributing to engineering discussions around technology decisions and strategy related to a product.
- 5+ years of end-to-end product delivery experience.
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning.

PREFERRED QUALIFICATIONS

- 7+ years of technical product or program management experience.
- Experience in building and driving adoption of new tools.
- MBA.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.